Tax-exempt orders on our website now work fairly and in your favor, if you are with a qualifying organization.
Our web store provider enabled a new feature that asks if you are tax exempt. This change happened as of June 25, 2021.
If you are with a qualified organization, the web order form provides a spot for you to enter your tax jurisdiction and tax-exempt ID. Just click the link.
The vendor told us today in a Zoom call that 96 jurisdictions worldwide are covered, and as fast as they can secure electronic verification, they will continue to add new locations.
This is a substantial change for customers who ordered previously. You no longer need to pay the full amount, then use a separate step to challenge the sales tax and apply for a refund. That was not in anyone's best interest! We are so very pleased that our vendor fixed this.
The tax-exempt feature also works (starting now) on the pay links we send out with quotes.