Q: I am trying to print jobs to a low-cost inkjet printer. Using a Raw printer action, the RPM Remote Print Manager® (RPM) log indicates the job has been printed, but nothing is printed to the physical printer. What can I do to resolve this problem?
A: To save on cost, most inkjet printers do not have any internal processing power, but instead rely on Windows and the driver for all processing. These printers cannot print even a plain text document unless the application uses the Windows print driver.
The purpose of the Raw print action is to bypass the print driver altogether. This requires the printer to be supported by the sending system. Low-cost inkjet printers rarely, if ever, support any operating system other than Windows.
Luckily, RPM's text printing functionality can resolve this problem. If the incoming data is plain text, use a Text markup transform and a Text print action to print these jobs to any printer with a supported Windows driver.
If the incoming data is PostScript, see the section titled Print Postscript to a non-Postscript printer in this FAQ.