FAQs |
Frequently Asked Questions |
Installation, upgrades, manuals |
Instructions for installing and upgrading our products, and PDF manuals |
System setups |
Configuration for customer systems |
Firewall support |
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Technical support |
How to get pre-sales and product support |
"RPM is not working." |
We have put together a troubleshooting guide for those situations where RPM does not seem to be doing "anything" |
License FAQ |
A compilation of customer questions and support issues on product licensing |
Migrate RPM |
These are the step-by-step instructions you need to migrate your RPM settings and license from the old server to a new server. |
Database maintenance |
It might seem intimidating, but you'll be close to an expert using this guide. |
Access to license status |
We have made it easier to track down your license information to save time contacting our technicians for support. |
Remote Assistance |
A Brooks technician should be guiding you here on your phone call in progress. |
General Assistance |
Here are some general links that include some of the pages listed above all in one place. |