Q: I have configured a new OUTQ on my AS/400 to print data through RPM Remote Print Manager® ("RPM") and for some reason, print jobs go into a SND or HLD state and do not print. No new messages appear in the RPM log file.
A: To make a TCP/IP connection to RPM, the TELNET command may be used. To verify a connection, perform the following telnet test.
- At the AS/400 command prompt, type TELNET and press F4
- In the Start TCP/IP TELNET (TELNET) screen, press F9 to view "all parameters."
- In the Remote System field, type *INTNETADR. Enter the IP address of the RPM host in the Internet Address field.
- Locate the Port parameter and enter 515, then press Enter.
If RPM is configured to relax the 'port in range' requirement, this will input-inhibit the session if a connection is made. Close RPM (Windows 9x) or restart the RPM service (RPM Elite/Select) to release the AS/400 session. Then restart RPM and check the RPM log for new message.
If RPM is not configured this way, a new message should be displayed in the RPM log stating:
Client port xxxx out of range
Although this message is a warning, it verifies that a connection was made to RPM at port 515.