Q: I installed INTELLIscribe® on my computer and it has been working well. After performing some maintenance and clean up on my computer, now INTELLIscribe will not start. I receive the following error message when I attempt to open INTELLIscribe:
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
A: INTELLIscribe 4.0 requires the latest version of the Microsoft Visual C++ Runtime, which is installed during INTELLIscribe setup. If you uninstall the Microsoft Visual C++ Runtime manually, INTELLIscribe will fail to work and report this error.
To resolve this issue, perform an upgrade by running the setup program again.
If Microsoft Visual C++ Runtime causes issues with other applications requiring the Visual C++ 8 Runtime, upgrade those applications to a version supporting the Windows side-by-side assemblies (WinSxS). To learn more about WinSxS, search the Microsoft MSDN website or look at this Microsoft KB article.